Privacy & Security

Website Privacy Policy

Effective Date: 1/28/2019

Purpose of this Privacy Policy

Your privacy is important to Margot Elena. We have prepared this privacy statement to describe to you Margot Elena’s practices for collecting and using personal information when you visit this website and any website owned or operated by Margot Elena (collectively, the “Site”), including what type of information is collected, how the information is used, with whom the information is shared, and how the information is protected. It also describes certain choices you may have regarding use, access, and correction of your personal information.  

What this Privacy Policy does not Apply to

The Site may contain links to other websites. Margot Elena is not responsible for the privacy practices or the content of those other websites. We maintain presences on social media platforms, including Facebook, Twitter, Instagram, and Pinterest. Any information, communications, or materials you submit to us through such a social media platform is done at your own risk without any expectation of privacy and the privacy practices of those social media platforms will control.

Changes to this Statement

If we make any material changes to this statement, we will notify you by means of a notice on this Site or by an email (sent to the e-mail address specified in your account) prior to the change becoming effective. Where we are required by applicable data protection laws, we will also seek your consent to any material changes that affect how we use your personal information. We encourage you to periodically review this page for the latest information on our privacy practices.

Types of Information We Collect About You and How We Use It

As you use the Site, we collect information about you and the services you use. The data we collect from you fall into two different categories: (1) information you give us; and (2) information we collect from you automatically.

Information You Give Us.  Although we do not require you to submit information to us while simply visiting the Site; we do require you to submit personal data to us in certain situations and, in the preceding twelve (12) months, we have collected several types of information from and about users of the Site, as described below. 

Information We Collect Automatically from You.  We may collect information automatically from you as described below.

Use of Cookies, Web Beacons and Tracking Services

We may collect personal information automatically about you using certain tracking tools in order to recognize new or past visitors, to provide better customer service, to tailor advertising, and to collect information about our visitors’ behavior during their visits to the Site.  The tracking tools we use include the following:

How to Opt Out?  If you would prefer to opt out of the above tracking tools, we recommend that you:

 

When We Share Your Information Outside of Margot Elena

 We may share your personal information in certain circumstances.  Below is an overview of how we may share the personal information we collect about you.

 

In the last 12 months, we have disclosed the following categories of personal information to third parties: our customers’ name, address, date of birth, phone number, email address, and purchase information (such as subscription ID, purchase ID or order number) to receive technical support from such third parties and to assist us in responding to your requests if you contact us.

We do not sell our users personal information and in the preceding twelve (12) months, we have not sold our users personal information.

Knowing Your Rights

Applicable data protection laws may give you the right to control our use and processing of your personal information. In some countries and under certain circumstances, you may have the right to:

1. Request to know whether we maintain information on you, how such information is being used and whether it has been disclosed;

2. Request access to and a copy of your personal information from us; and

3. Request modification of your personal information that may be inaccurate.

 To exercise any of your rights, please contact us as described below under the section “Questions or Comments”. We will consider and act upon any such requests in accordance with applicable data protection laws, and may ask you to verify your identity in order to help us respond effectively to your request.

 

How do we secure your personal data?

Margot Elena is committed to protecting the security of your personal information.  We use a variety of industry-standard security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure.  However, the Internet is not 100% secure. We cannot promise that your use of our Site will be completely safe. We encourage you to use caution when using the Internet. This includes not sharing your passwords.

 

Your California Privacy Rights

Applicable California data protection laws may give you the right to control our use and processing of your personal information.  In certain circumstances, you may have the right to request:

1. The categories of Information we have collected about you;

2. The categories of sources from which the personal information is collected;

3. The business or commercial purpose for collecting your personal information;

4. The categories of third parties with whom we share your personal information;

5. The specific pieces of personal information we have collected about you;

6. The categories of personal information we have sold about you and the categories of third parties to whom your personal information was sold, by category or categories of personal information for each third party to whom your personal information was sold; and

7. The categories of personal information that we have disclosed about you for a business purpose.

You can submit requests for the above information by contacting us at infodesk@margotelena.com or toll-free at 1-888-896-6398.

As required by applicable California data protection laws, we will not discriminate against you if you exercise any of your rights provided by applicable law.  We do not currently offer any financial incentive programs for the collection, sale or deletion of a user’s personal information, however, if we offer any such financial incentive programs in the future, we will notify our users by updating our privacy policy.

 

Questions, comments or Complaints?

Margot Elena is headquartered in Colorado, in the United States of America at 6890 S. Emporia St. Centennial, Colorado 80112.  If you have a question or comment about this privacy policy or a complaint, you can contact Margot Elena at:

Margot Elena Companies and Collections

Attention: Customer Experience

6890 S. Emporia St.
Centennial, Colorado 80112

Email: infodesk@margotelena.com

 

Protecting Children

This Site is not directed toward children under the age of 16, and we do not knowingly collect any personal information from children under the age of 16. If you are between the ages of 16 and 18, please ensure that you use this Site only with the permission of a parent or guardian. If a child under 16 provided this Site with personal information, we ask that a parent or guardian contact us at infodesk@margotelena.com.